1. After-sales hotline service

Hotline service: communicate feedback with the pre-sales and after-sales teams through the telephone hotline, and carefully answer your doubts.

Technical support: Equipped with professional and technical personnel, to keep in touch with you for a long time, any problems can be arranged to solve first.

R&D personnel support: If you encounter technical problems, you can apply for R&D engineers to assist in the whole process until the customer is satisfied with the service.

    2. On-site service

On-site installation: During the installation of the product, the technical service team can go to the site for full service installation and commissioning.

Operation and maintenance: If the product fails, the technical team can respond quickly 24 hours a day and can solve the problem efficiently on site.

    3. Training services

Technical personnel come to provide professional product-related knowledge training. The objects of training include but are not limited to: our customers, partners, engineers, distributors, partners, and national sales agents.

    4. Quality assurance service

The product has a 5-year warranty.

If there is any problems with the product in a short period of time, and the after-sales policy of one bad one for one is adopted. Any fire and explosion will pay 5,000 yuan.

Contact us

Contact Number

Address: No.1, Yongyi Third Road, Yongxing Industrial Park, Henglan Town, Zhongshan City, Guangdong Province

WeChat Official Account

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Intelligent energy storage customization provider